Services

We are committed to providing the highest level of service possible. We accomplish this through providing access to resources and training as well as technical support.

Support

We provide technical support for all campus supported hardware and software. Our goals is to provide timely and high quality technical support to faculty and staff.

Key Benefits

• Knowledge
• Skill
• Speed
• And we smile alot!

To make a service request you can fill out a help ticket. This is the preferred method. If you have a computer problem and are unable to fill out a help ticket please call a member of the OIT Staff.

Labs

COED 003 and 009 are our open computer labs.

• 40 Dell PCs
• Scanners
• Laser printer
• The lab hours are Monday through Thursday 8:00-7:00, Friday 8:00-4:30 and Saturday 11:00-5:00

 

COED 005 and 007 are our computer classrooms. Use by reservation only.

• 25 Dell PCs
• Instructor's workstation with video and audio projection
• VCR/DVD projection
• Smart Panel Technology
• This lab can be reserved by submitting an OIT Help Ticket or contacting a member of the OIT Staff.

Faculty Development Lab gives faculty to higher quality machines and equipment.

• 5 Dell computers with DVD burners, scanners, video capture capability and a wide variety of multimedia development tools
• Black and white laser printers and color laserjet printers

Counseling Video Labs are used to view or tape small group sessions or projects.

• 6 small video labs for recording groups of 1-3 people
• 1 large video lab for large groups
• Via the control room video can be routed to any video lab

COED 036, 061, 062, 102, 103, 165, 166, 201 and 203

• Smart Classrooms
• Instructor's workstation with video and audio projection
• VCR/DVD projection

 

Equipment Checkout

Faculty and staff are able to check out a variety of hardware for up to two weeks at a time. Click here for more information

 

Training

Training is available for all campus supported hardware and software. Please submit an OIT Help Ticket or contact a member of the OIT Staff to arrange training.

Building Support and Business Continuity

OIT serves as the Building Liaison. We can coordinate all repairs and improvements.

As part of the Business Continuity Team, OIT serves as the College representative on the campus wide committee, creates plans, procedures and informs the Dean of BCP issues.

College evacuation plan

BCP Presentation